Through Meillart’s platform, travel through a selection of unique objects from the world’s greatest craftsmen.
In a world of fast and instantaneous consumption, our will is to offer a new online experience to craftsmen who use their know-how to produce less, but better, to create objects that have a story, objects that are destined to last through time.
We are Alfred and Marie, brother and sister from a family in love with beautiful things. At home, we have always been concerned about know-how and a job well done, which we now take to heart.
After professional experiences in the digital world for Alfred and at Sotheby's for Marie, we decided to offer a new experience to showcase craftsmen and designers,. More modern, in line with the way we consume today and our desires for tomorrow's world.
Marie, co-founder of Meillart, takes care of the selection of the craftsmen and designers. Sensitive to the know-how, the history and the quality of the products, she identifies throughout the world expert and passionate craftsmen, ready to invite you into their universe to share their heritage with you.
Whenever possible, we go to meet them in their workshops, to discover their know-how and their personal stories, specific to a trade or a region.
We are constantly on the lookout for new craftsmen and beautiful skills.
Do you have a proposal for us? Are you a craftsman yourself? Write to us, we will be delighted to discuss it with you.
My order
1. Choose an item.
2. Select a variant if available.
3. If you click on "Buy it now", you will be directed to the check-out.
4. If you click on "Add to cart", you will be able to continue shopping.
5. Information page: enter your details and click on "Continue to shipping".
6. Delivery page: this page details the delivery costs, already mentioned in the product sheets. Click on "Continue to payment".
7. Fill in your bank details and click on "Pay now".
With pleasure! You can call +33 6 9 99 98 92 25 to speak with Alfred, who co-founded Meillart. He has spoken with the craftsmen, knows the products and masters the site down to the last detail. He loves to talk about know-how and will be delighted to exchange with you.
You can also send a message through the contact page.
It is possible to personalise certain items if specified in their description.
If this is not the case, we invite you to send us your request by message. Since most of the items on display on the site are made to order, it is often possible to make them even more unique for you.
Would you like to offer an object found on Meillart? Excellent choice. Tell us everything by message, and we'll take care of the rest: priceless invoice, packaging, personalised message... We guarantee a unique experience when you open the package.
You can also opt for a gift card Meillart.
Methods of payment
We offer various payment methods including :
1. Credit card (Visa, Mastercard, Amex, Apple Pay);
2. Brank deposit;
3. Buy now pay later, through the application Klarna, for all payments between €35 and €1,500:
a) Payment in three times over sixty days for all clients located in France, Italy and Spain;*
b) Pay later (21 days later on average) for all clients located in Austria, Belgium, Finland, Germany and Holland;*
c) Financing options for clients located in Austria, Finland and Germany.*
*Subject to approval of Klarna of your application.
Yes, it is possible and very simple. The option is available at checkout, simply first click "Bank deposit" and then "Pay now." You will then receive an email with Meillart's bank account details to make the payment. Your order will be sent to the craftsmen once we have received your payment.
Yes this is possible thanks to the application Klarna. On the payment page, please click on the Klarna payment option. After clicking "Complete order", you will be redirected to Klarna to complete your purchase securely.
Several options exist, for all payments between €35 and €1,500:
a) Payment in three times over sixty days for all clients located in France, Italy and Spain;*
b) Pay later (21 days later on average) for all clients located in Austria, Belgium, Finland, Germany and Holland;*
c) Financing options for clients located in Austria, Finland and Germany.*
*Subject to approval of Klarna of your application.
Shipping
Shipping costs vary according to the craftsman and the object selected. They are indicated in the "SHIPPING & RETURNS" tab under each item.
Most of the items are made on demand and shipped by the craftsman. If you order items from different workshops, they cannot be grouped together when they are sent.
Finally, please note that customs' duties and purchase taxes may be requested when receiving items from craftsmen outside the European Union. In this case, we specify this in the "DELIVERY & RETURNS" tab.
Shipping waiting vary according to the craftsman and the object in question. They are detailed in the "SHIPPING & RETURNS" tab under each item.
At Meillart, we value "less but better". This is why we support the notion of time, essential to produce the pieces we offer. A large part of the items we offer are therefore made to order.
It is therefore normal to wait a few weeks to receive a dinner service, for example. During this time, a passionate craftsman shows exceptional know-how to create a unique object for you. A piece that is destined to last a lifetime, or even to be passed on through generations...
At Meillart, we respect the craftsmen's time and we invite you to take yours.
If you contact us rapidly here, this is possible.
We can always be reached here or by telephone on +33 6 9 99 98 92 25.
Exchange & Returns
You have a period of fourteen days after receipt to exercise your right of withdrawal.
The craftsmen selected by Meillart carry out most of the orders on request, for you. Please remember to contact us first by message or call us on +33 6 9 99 98 92 25. We are here to answer all your questions and find the best solution to make you happy with your experience at Meillart.
To make a return, please contact us at info@meillart.com with the details of your order so that we can inform the craftsman. All items must be returned in their original packaging with a label, in perfect condition and unused.
Please note that the shipping costs of a return are also at your expense.
Our craftsmen do everything possible to ensure that you receive your object in the best possible conditions.
However, if you receive a damaged item, we advise you to refuse it when the delivery man arrives. You will then obtain proof and a full refund as soon as possible.
Above all, contact us directly so that we can help you.
Exchanges are not accepted. Nevertheless, do not hesitate to contact us: we are here to answer all your questions and find the best solution to make you happy with your experience at Meillart.
My client account
Creating a customer account will allow you to quickly and easily access your shopping cart and your order history. You will also be able to manage your subscription to the newsletter.
It is however possible to place an order without creating a customer account.
Once you are on the account management page, please click on "Forgot your password?" and follow the instructions.
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